Information
At Nova Clean, we understand that you may have questions before entrusting us with your cleaning needs. We've compiled a list of frequently asked questions to address your concerns and provide clarity about our services. We pride ourselves on our unique approach, catering especially to clients with mental health needs, alongside offering comprehensive cleaning solutions for BnBs, commercial spaces, industrial sites, and private residences in Swansea, Wales, UK. Explore the answers below to learn more about how Nova Clean can make a difference for you.
Frequently asked questions
Below are some of the most common questions we receive at Nova Clean. We hope these answers provide you with the information you need. If you have any further questions, please don't hesitate to contact us at [[phonenumber]] or [[email]].
What are the top 3 questions potential customers usually ask about your cleaning services?
The most frequent inquiries revolve around availability and the estimated duration of our cleaning services. We strive to accommodate your schedule and provide accurate timeframes based on the specific requirements of the job.
How does Nova Clean's understanding of mental wellbeing make your cleaning services different or better?
Our team is trained in coaching techniques, allowing us to provide a client-led approach. We prioritise your comfort and preferences throughout the cleaning process, creating a supportive and understanding environment.
What are the biggest worries or hesitations people have before hiring Nova Clean?
Many people worry that their space is "too bad" or needs to be hidden away. At Nova Clean, we approach every situation with empathy and without judgement. We understand that seeking help is a courageous step, and we are here to support you in creating a clean and comfortable environment, regardless of the current state.
Besides those with mental health needs, what other types of customers would find these FAQs most helpful?
BnB owners, commercial clients, and anyone concerned about pricing will find these FAQs helpful. We offer transparent and competitive pricing for all our services, ensuring you receive excellent value for your investment.
Your questions answered
Still have questions? At Nova Clean, we're committed to providing clarity and peace of mind. Contact us today to discuss your specific needs and discover how we can tailor our cleaning services to meet your requirements. We're here to help you create a cleaner, healthier, and more comfortable space in Swansea and beyond.